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ORDER BY PHONE
If you enjoy speaking with live humans, please feel free to call our toll-free number at 800-233-8438 (International callers must use 949-643-8795). We are open Monday through Fridays, 8:00AM to 5:00PM Pacific Standard Time. You can also try us on weekends, but being close to great hiking trails and the Pacific Ocean, there is no guarantee we will be in the office!
ORDER BY FAX
Our fax server is online 24 hours a day, seven days a week. If you fax in your order, it will be processed the next business day. Be sure to include a phone # and email. Our toll-free fax # is 800-480-8270 (International customers will have to use 949-716-3561).
ORDER BY EMAIL
Though it is not secure and we cannot guarantee its safety, we have never had a problem with orders coming in via email. If you are comfortable with your email, please feel to send orders or questions to Customer Service
INTERNATIONAL ORDERS
Under normal circumstances, Composters.com can usually accommodate international customers, depending upon the country. The online shopping cart cannot calculate international shipping charges automatically; we will notify you via email as soon as possible. You may also contact the Sales Dept for an international shipping quote. The Green Culture and Composters.com has no way of determining duties, tariffs, or customhouse brokerage charges to the various nations around the globe. If any fees do apply, the shipper will attempt to collect these, either at the time of delivey or via a follow up invoice. If Green Culture receives a charge back for any of these bacause of the shipper's failure to collect, they will automatically be charged to the customer.
PAYMENT VIA SNAIL MAIL
Yes, the Postal Service still exists. We rather enjoy receiving orders via USPS - it is not only quaint, but we get to decipher your chicken scratch. For the sake of convenience, please print a copy of our ORDER FORM and send it to us via regular first class mail. Try to be a little creative in the paper you use - who knows what points we award for creativity! Make sure you include a signature for credit card or check verification. Make all checks and money orders payable to: The Green Culture.
PURCHASE ORDERS
Depending on the product, quantity and price, Composters.com will occasionally extend credit terms to Municipalities, Non-Profits, and Corporations. Please ask your customer service representative for details. Composters.com reserves the right to deny and cancel credit to any group or organization deemed unworthy or at risk of default.
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